Compliance & Security

Built to protect commercial data responsibly.

1. Security Overview

IntentMatch is designed with security-first principles appropriate for handling commercial data and demand intelligence. While no system can guarantee absolute security, IntentMatch maintains controls intended to reduce risk, prevent unauthorized access, and protect data integrity.

Infrastructure & Access Controls

IntentMatch employs layered access controls, including:

  • Role-based access control (RBAC)
  • Least-privilege access policies
  • Restricted administrative access
  • Segmentation between operational environments
  • Authentication and authorization enforcement

Access to production systems is limited to authorized personnel and logged where appropriate.

Data Protection Measures

IntentMatch is designed to support:

  • Encryption in transit using industry-standard protocols (e.g., TLS)
  • Encryption at rest where supported by infrastructure and storage systems
  • Secure credential storage and key management practices
  • Controlled data export pathways

Data is not exposed through public endpoints without authentication.

Monitoring & Incident Awareness

Security operations include:

  • System monitoring for availability and abnormal activity
  • Logging of sensitive actions
  • Alerting for suspicious access patterns

If a security incident is identified that materially impacts customer data, IntentMatch follows internal escalation and remediation procedures.

Vendor & Partner Safeguards

IntentMatch limits third-party access to systems and data and requires service providers to maintain reasonable security practices appropriate for their role.

Continuous Improvement

Security controls are reviewed and updated as systems, infrastructure, and risks evolve.

2. Acceptable Use Policy (AUP)

This Acceptable Use Policy governs how customers may use IntentMatch data and services.

Permitted Uses

Customers may use IntentMatch for lawful business purposes, including:

  • Identifying market demand
  • Prioritizing outreach timing
  • Business development and sales research
  • Advertising and marketing planning (where lawful)

All use must comply with applicable laws, regulations, and platform policies.

Prohibited Uses

IntentMatch may not be used for:

  • Illegal, deceptive, or fraudulent activity
  • Harassment, intimidation, or abusive outreach
  • Targeting or inferring sensitive personal attributes
  • Discriminatory practices
  • Non-compliant robocalling, SMS, or telemarketing
  • Use cases prohibited by applicable law or regulation

Misuse & Enforcement

IntentMatch reserves the right to:

  • Investigate suspected misuse
  • Suspend or terminate access
  • Restrict access to certain data fields
  • Require corrective actions

Access may be revoked without refund for material violations.

3. Data Processing & Privacy Summary

Plain-English overview of how data is handled. IntentMatch acts as a data provider and processor depending on context. We do not create personal data; we work with commercial data providers and systems of record.

Data Categories

IntentMatch may process and deliver:

  • Contact identifiers (name, email, phone where available)
  • Business affiliation and role information
  • Location data (city/state)
  • Demand and intent metadata (category, stage, recency, confidence)

Sensitive personal data is intentionally excluded.

Data Sources

Data may originate from:

  • Publicly available records
  • Licensed data providers
  • Publisher and co-registration networks (where applicable)
  • Business directories and websites
  • Other lawful commercial data sources

Providers are required to represent lawful collection and licensing.

Data Retention

  • Data is retained only as long as necessary to deliver services
  • Retention periods vary by data type and operational need
  • Suppression and opt-out requests are honored where applicable

Data Subject Rights

Where required by law, IntentMatch supports reasonable requests related to:

  • Access
  • Suppression
  • Deletion

Requests can be submitted to: [email protected]

International Considerations

IntentMatch is designed to support lawful cross-border data handling consistent with applicable regulations and contractual obligations.

No Legal Advice

IntentMatch does not provide legal advice. Customers are responsible for determining lawful basis and compliant usage.

4. Permitted Use of Data

Contractual Use Framework: Subject to applicable agreements, customers are granted a limited, non-exclusive, non-transferable right to use IntentMatch data solely for lawful internal business purposes.

Restrictions

Customers may not:

  • Create competing databases or derivative datasets
  • Use data to infer sensitive characteristics
  • Combine data in a manner that violates applicable law
  • Retain data beyond permitted periods

Confidentiality

Data provided by IntentMatch is considered confidential and must be protected using reasonable safeguards.

Audit & Compliance

IntentMatch reserves the right to:

  • Audit usage for compliance
  • Require certifications of use
  • Enforce contractual remedies

Termination & Data Handling

Upon termination:

  • Access is revoked
  • Continued use is prohibited
  • Customers must delete or suppress retained data as required

Transparency Statement

IntentMatch is designed to support responsible demand intelligence. We believe trust is built through clarity, restraint, and lawful use.

Questions? Contact us at our contact page or review our Privacy Policy.